Careers

Location: Greensboro, NC

Reports to: Practice Manager & Operations Coordinator
Employment Type: Full-Time

Central Carolina OB/GYN is transitioning to an independent, physician-owned practice and is accepting applications through our website for Certified Nursing Assistant and Medical Assistant positions. Current employees and qualified external candidates are encouraged to apply.

Position Summary

The CNA/MA provides clinical and administrative support to our physicians and advanced practice providers while helping create a positive, efficient, and compassionate patient experience.

Responsibilities

• Prepare patients for examinations and obtain vital signs and medical histories.
• Assist providers with examinations and office procedures.
• Collect and process laboratory specimens.
• Prepare, clean, and stock examination rooms.
• Document patient information accurately in the electronic health record.
• Schedule appointments, answer calls, and route patient messages.
• Assist with insurance verification, referrals, and medical records.
• Maintain patient confidentiality and follow HIPAA and infection-control requirements.
• Support providers and coworkers as practice needs require.
• Perform other duties as assigned.

Qualifications

• Current CNA certification or recognized Medical Assistant credential.
• High school diploma or equivalent.
• CPR/BLS certification preferred.
• Medical office or women’s health experience preferred.
• Strong communication, organization, and customer-service skills.
• Ability to work effectively in a fast-paced team environment.

Apply

Department: Administrative / Front Office
Reports To: Practice Manager & Operations Coordinator
Job Type: Full-Time

Position Summary

Responsible for patient check-out, follow-up scheduling, payment collection, and new patient scheduling. This role requires strong organization, attention to detail, professionalism, and excellent customer service.

Responsibilities

• Schedule follow-up visits, testing, procedures, and referrals.
• Collect co-pays and outstanding balances.
• Provide visit summaries, instructions, and required forms.
• Respond to new patient calls and online inquiries.
• Enter patient, insurance, referral, and medical information into the EMR.
• Verify insurance eligibility and obtain required referrals or authorizations.
• Schedule new patient appointments and manage waitlists and rescheduling.
• Request and track outside medical records.
• Assist with check-in and other front-office duties as needed.
• Maintain confidentiality and comply with HIPAA requirements.
• Support patient recall initiatives by contacting patients due for annual exams, preventive services, follow-up visits, and other recommended care to promote continuity of care and optimize provider schedules.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Medical office or scheduling experience preferred.
• Strong communication, organization, and customer-service skills.
• EMR and insurance verification experience preferred.

Apply

Department: Operations / Administration
Reports To: Managing Physician / Executive Leadership

Position Summary

The Practice Administrator is responsible for the overall leadership and daily operations of the practice. This position provides strategic and operational oversight to ensure efficient clinical operations, exceptional patient service, regulatory compliance, financial performance, and employee engagement. The Practice Administrator serves as the primary liaison between physicians, staff, vendors, and external partners while fostering a culture of accountability, teamwork, and continuous improvement.

Essential Responsibilities

• Direct and oversee the daily operations of the practice, ensuring efficient patient flow and high-quality patient care.
• Supervise administrative and clinical support staff, including hiring, onboarding, coaching, performance management, scheduling, and employee development.
• Ensure compliance with all federal, state, OSHA, HIPAA, CLIA, and other applicable regulatory requirements.
• Monitor key operational and financial performance indicators and implement process improvements to enhance efficiency and patient satisfaction.
• Oversee payroll, attendance, staffing, and human resource functions in collaboration with leadership.
• Coordinate provider scheduling, credentialing, onboarding, and operational support.
• Manage vendor relationships, contracts, facilities, equipment, technology, and office supply operations.
• Collaborate with physicians and leadership on strategic planning, budgeting, growth initiatives, and organizational goals.
• Lead practice meetings, communicate organizational initiatives, and promote collaboration across departments.
• Resolve operational issues, patient concerns, and workflow challenges in a timely and professional manner.
• Support revenue cycle operations by monitoring scheduling, documentation, billing, and accounts receivable performance.
• Perform other duties as assigned to support the mission and operational success of the practice.

Qualifications

• Five or more years of progressive healthcare management experience, preferably in a physician practice.
• Strong leadership, organizational, communication, and problem-solving skills.
• Demonstrated ability to lead teams, manage change, and improve operational performance.

Apply

Location: Greensboro, NC
Reports To: Practice Manager & Operations Coordinator

Join Our Physician-Owned Practice

Central Carolina OB/GYN is seeking a friendly, organized, and customer-focused Front Desk Coordinator to join our growing team. As the first point of contact for our patients, you will play a key role in creating a welcoming experience while supporting the daily operations of our busy women’s healthcare practice.

Responsibilities

• Welcome and check in patients with professionalism and compassion.
• Verify patient demographics, insurance information, and required documentation.
• Schedule, reschedule, and confirm appointments while optimizing provider schedules.
• Verify insurance eligibility, obtain referrals or authorizations, and collect co-pays and patient balances.
• Answer incoming phone calls and respond to patient inquiries in a courteous and timely manner.
• Maintain accurate electronic medical records and ensure HIPAA compliance.
• Support patient recall efforts by contacting patients due for annual exams, preventive services, and follow-up appointments.
• Assist with scanning, faxing, office correspondence, and other front office responsibilities.
• Work collaboratively with providers and staff to ensure an exceptional patient experience.
• Perform other duties as assigned to support the daily operations of the practice.

Qualifications

• High school diploma or equivalent.
• Previous medical office or customer service experience preferred.
• Experience with electronic medical records and insurance verification is a plus.
• Excellent communication, organizational, and multitasking skills.
• Professional appearance and commitment to outstanding customer service.

Why Join Central Carolina OB/GYN?

• Join an independent, physician-owned women’s healthcare practice.
• Work in a collaborative and supportive team environment.
• Opportunities for professional growth and development.

Apply

Location: Greensboro, NC
Reports To: Practice Manager & Operations Coordinator

Central Carolina OB/GYN is looking for a dependable and organized Practice Operations Coordinator to support provider coordination, scheduling oversight, and lead administrative operations within the practice. This role is ideal for someone looking to grow professionally in a fast-paced healthcare environment and take on increasing responsibility over time.

Responsibilities

• Coordinate and organize the provider master schedule for the practice
• Ensure provider schedules, on-call schedules, and shared calendars are accurate and properly maintained
• Ensure call schedules are finalized correctly, updated in Outlook, distributed to staff, and accurately reflected in AMION
• Coordinate provider meetings, partner meetings, and related calendar invites
• Assist with provider calendar management, scheduling adjustments, and coverage coordination
• Document patient account notes in Athena QuickView
• Create patient cases and route messages appropriately
• Track operational follow-up items and scheduling requests
• Order and maintain office and clinical supplies
• Monitor clinical supply inventory and expiration dates
• Assist with provider licensing, credentialing, and compliance tracking
• Support front desk and operational workflows as needed
• Work closely with leadership and staff to help keep operations organized and running smoothly

Qualifications

• Strong organizational and communication skills
• Ability to multitask and stay calm in a busy environment
• Professional and dependable work ethic
• Comfortable learning healthcare systems and workflows
• Previous administrative, scheduling, or customer service experience preferred
• Medical office experience is a plus but not required

This position offers an opportunity to grow within the organization and gain experience in healthcare operations and practice management.

Apply

Location: Greensboro, NC
Department: Clinical
Employment Type: Full-Time

Join Our Physician-Owned Practice

Central Carolina OB/GYN is seeking a compassionate and motivated Physician Assistant to join our growing women’s healthcare team. Working collaboratively with our physicians and certified nurse-midwives, the Physician Assistant will provide comprehensive gynecologic and preventive healthcare while delivering exceptional patient-centered care.

Responsibilities

• Evaluate, diagnose, and treat patients within the scope of physician assistant practice and North Carolina law.
• Perform comprehensive gynecologic examinations, preventive care, and problem-focused visits.
• Order, interpret, and communicate laboratory and diagnostic test results.
• Develop treatment plans, prescribe medications, and provide patient education.
• Perform office procedures and assist with minor procedures as appropriate.
• Document patient encounters accurately and timely in the electronic medical record.
• Collaborate with physicians, certified nurse-midwives, nurses, and clinical staff to coordinate patient care.
• Participate in quality improvement initiatives and maintain compliance with clinical guidelines and regulatory requirements.
• Perform other duties as assigned to support patient care and practice operations.

Qualifications

• Graduate of an accredited Physician Assistant program.
• Current North Carolina Physician Assistant license.
• NCCPA certification.
• Current DEA registration and BLS certification.
• Women’s Health or OB/GYN experience preferred, but new graduates with a strong interest in women’s health are encouraged to apply.
• Excellent communication, clinical judgment, and interpersonal skills.

Apply

Department: Administrative / Clinical Support
Reports To: Practice Manager or Operations Coordinator
Job Type: Full-Time

Position Summary

The Surgery Scheduler coordinates all aspects of surgical scheduling to ensure patients receive timely, organized, and compassionate care. This position works closely with physicians, hospitals, surgery centers, patients, and insurance companies to facilitate scheduling, obtain authorizations, and prepare patients for surgery.

Key Responsibilities

• Schedule surgical procedures with hospitals, surgery centers, and physicians.
• Coordinate pre-operative testing, medical clearances, and post-operative appointments.
• Obtain insurance authorizations and verify surgical benefits as required.
• Educate patients regarding surgical dates, preparation instructions, required paperwork, and post-operative expectations.
• Communicate with physicians, hospitals, anesthesia providers, and other healthcare organizations to ensure all surgical requirements are complete.
• Maintain accurate surgical schedules and documentation within the electronic medical record.
• Prepare and distribute surgical packets, consents, and related documentation.
• Answer patient questions regarding surgery scheduling and coordinate changes, cancellations, or rescheduling as needed.
• Track pending authorizations, outstanding documentation, and surgical cases to ensure timely completion.
• Maintain HIPAA compliance and patient confidentiality while supporting efficient practice operations.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Previous medical office or surgical scheduling experience preferred.
• Knowledge of insurance authorization processes and electronic medical records preferred.
• Strong organizational, communication, and customer-service skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.

Apply

Department: Administrative / Patient Access
Reports To: Practice Manager or Operations Coordinator
Job Type: Full-Time

Position Summary

The Provider Scheduler is responsible for managing provider schedules to maximize access while delivering exceptional customer service. This position serves as a primary point of contact for patients by phone, assisting with appointment scheduling, answering questions, and ensuring providers maintain productive, efficient schedules. The ideal candidate is organized, personable, and committed to creating a positive patient experience.

Key Responsibilities

• Answer incoming calls promptly, professionally, and courteously.
• Schedule, reschedule, and cancel patient appointments while maximizing provider availability and minimizing schedule gaps.
• Work proactively to fill cancellations and open appointment slots using waitlists and patient recall efforts.
• Contact patients due for annual exams, follow-up visits, preventive services, and other recommended care.
• Verify patient demographics, insurance information, and appointment details.
• Assist patients with questions regarding appointments, office policies, and provider availability.
• Coordinate appointments with providers and clinical staff to ensure efficient patient flow.
• Document patient communications accurately in the electronic medical record.
• Maintain patient confidentiality and comply with HIPAA requirements.
• Provide outstanding customer service while supporting the daily operations of the practice.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Previous medical scheduling or customer service experience preferred.
• Strong communication, organizational, and multitasking skills.
• Experience with electronic medical records and multi-line phone systems preferred.
• Positive attitude with a commitment to exceptional patient service and teamwork.

Apply

Department: Revenue Cycle / Administration
Reports To: Practice Manager or Operations Coordinator
Job Type: Full-Time

Position Summary

The Billing Coordinator is responsible for supporting the revenue cycle by ensuring accurate billing, timely claim submission, payment posting, and resolution of insurance and patient account issues. This position works closely with providers, patients, insurance companies, and the billing team to maximize reimbursement while providing exceptional customer service.

Key Responsibilities

• Review and process patient charges for accuracy and completeness.
• Submit claims and monitor claim status to ensure timely reimbursement.
• Follow up on unpaid, denied, or rejected claims and resolve billing issues.
• Verify insurance eligibility, benefits, and authorization requirements as needed.
• Post insurance and patient payments accurately.
• Contact insurance companies regarding claim status, appeals, and payment discrepancies.
• Assist patients with billing questions, payment arrangements, and account balances.
• Maintain accurate billing records and documentation within the electronic medical record and practice management system.
• Monitor accounts receivable and assist with collection efforts as directed.
• Maintain HIPAA compliance and patient confidentiality.
• Collaborate with providers and staff to improve documentation and billing accuracy.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Previous medical billing or revenue cycle experience preferred.
• Knowledge of CPT, ICD-10, insurance claims, and reimbursement processes preferred.
• Experience with electronic medical records and practice management systems.
• Strong analytical, organizational, communication, and customer-service skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.

Apply

Department: Clinical Support / Administration
Reports To: Practice Manager or Operations Coordinator
Job Type: Full-Time

Position Summary

The Referral Coordinator is responsible for coordinating referrals to specialists, diagnostic testing, imaging facilities, and other healthcare providers while ensuring a seamless patient experience. This position obtains required authorizations, communicates with patients and outside providers, and maintains accurate documentation to support timely, high-quality patient care.

Key Responsibilities

• Coordinate referrals to specialists, hospitals, imaging centers, and other healthcare providers.
• Obtain insurance authorizations and verify referral requirements.
• Schedule referral appointments and diagnostic testing as directed by providers.
• Request, receive, and track consultation reports, test results, and medical records from outside providers.
• Educate patients regarding referral appointments, preparation instructions, and required documentation.
• Communicate effectively with patients, providers, insurance companies, and referral offices to ensure timely coordination of care.
• Maintain accurate referral documentation in the electronic medical record.
• Monitor pending referrals and follow up to ensure completion and receipt of consult notes.
• Maintain HIPAA compliance and protect patient confidentiality.
• Perform other duties as assigned to support patient care and practice operations.

Qualifications

• High school diploma or equivalent.
• Previous medical office or referral coordination experience preferred.
• Knowledge of insurance authorization processes and electronic medical records preferred.
• Strong organizational, communication, and customer-service skills.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.

Apply

Department: Clinical
Reports To: Practice Manager or Operations Coordinator
Job Type: Full-Time

Position Summary

The Lead Certified Medical Assistant (Lead CMA) provides direct clinical support to providers while serving as a clinical leader for the medical assistant team. This position helps ensure efficient patient flow, maintains high standards of patient care, supports staff training, and promotes consistency in clinical operations. The Lead CMA leads by example, fostering teamwork, accountability, and exceptional customer service.

Key Responsibilities

• Provide clinical support to physicians and advanced practice providers during patient care.
• Coordinate daily clinical workflows to promote efficient patient flow and provider productivity.
• Serve as a resource and mentor for Certified Medical Assistants and clinical support staff.
• Assist with onboarding, training, and competency development of new clinical employees.
• Monitor clinical quality, infection control, equipment, and supply levels to ensure compliance with practice standards.
• Ensure accurate documentation, medication administration, specimen collection, and clinical procedures are completed according to policy.
• Assist with patient education, follow-up care, and patient recall initiatives.
• Collaborate with providers and leadership to identify workflow improvements and resolve operational issues.
• Promote excellent customer service while maintaining HIPAA, OSHA, and other regulatory compliance.
• Perform other duties as assigned to support the clinical operations of the practice.

Qualifications

• Current Certified Medical Assistant (CMA) certification required.
• Minimum of two years of clinical experience; leadership or supervisory experience preferred.
• Strong knowledge of clinical workflows, electronic medical records, and medical terminology.
• Excellent leadership, communication, organizational, and problem-solving skills.
• Ability to work effectively in a fast-paced, team-oriented environment with a commitment to exceptional patient care.

Apply

Department: Clinical
Reports To: Practice Manager or Operations Coordinator
Job Type: Full-Time

Position Summary

The Ultrasound Sonographer performs high-quality diagnostic ultrasound examinations in accordance with provider orders and established clinical protocols. This position works closely with physicians and advanced practice providers to support the diagnosis and treatment of patients while ensuring a compassionate, safe, and professional patient experience.

Key Responsibilities

• Perform obstetric, gynecologic, and other ultrasound examinations as ordered by providers.
• Obtain high-quality diagnostic images and ensure studies are complete and accurately documented.
• Prepare patients for examinations, explain procedures, and provide compassionate patient care.
• Recognize abnormal findings and communicate significant results to the ordering provider.
• Maintain ultrasound equipment and report maintenance or repair needs.
• Ensure exam rooms, equipment, and supplies are clean, organized, and properly stocked.
• Accurately document examinations and upload images to the electronic medical record and PACS system.
• Follow infection control, safety, HIPAA, and quality assurance standards.
• Collaborate with providers and clinical staff to ensure efficient patient flow and timely care.
• Participate in quality improvement initiatives and perform other duties as assigned.

Qualifications

• Graduate of an accredited Diagnostic Medical Sonography program.
• Current ARDMS certification in Obstetrics & Gynecology (OB/GYN) required.
• Current CPR/BLS certification preferred.
• Previous OB/GYN ultrasound experience preferred.
• Strong technical, communication, and customer-service skills.
• Ability to work independently while maintaining a high level of accuracy, professionalism, and compassion.

Apply

Department: Clinical
Reports To: Practice Manager or Operations Coordinator
Job Type: Full-Time

Position Summary

The Triage Certified Medical Assistant (CMA) serves as a primary clinical contact for patients by telephone and electronic communications. Working under the direction of physicians and advanced practice providers, this position assesses patient concerns, gathers clinical information, coordinates care, and ensures timely follow-up while delivering exceptional customer service.

Key Responsibilities

• Respond to patient telephone calls, portal messages, and other clinical communications in a timely and professional manner.
• Gather and document patient symptoms, concerns, and relevant clinical information for provider review.
• Prioritize patient needs and communicate urgent concerns promptly to the appropriate provider.
• Relay provider recommendations, test results, treatment plans, and follow-up instructions to patients.
• Process prescription refill requests according to practice protocols.
• Coordinate urgent appointments, referrals, laboratory testing, and diagnostic studies as directed.
• Document all patient communications accurately in the electronic medical record.
• Maintain patient confidentiality and comply with HIPAA, OSHA, and practice policies.
• Collaborate with providers and clinical staff to promote efficient patient care and workflow.
• Perform other duties as assigned.

Qualifications

• Current Certified Medical Assistant (CMA) certification required.
• Previous medical office or triage experience preferred.
• Strong communication, organizational, and customer-service skills.
• Knowledge of medical terminology and electronic medical records preferred.
• Ability to prioritize multiple tasks while maintaining professionalism, accuracy, and compassion.

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Department: Clinical
Reports To: Medical Director or Practice Manager
Job Type: Full-Time

Position Summary

The Certified Nurse Midwife (CNM) provides comprehensive women’s healthcare with an emphasis on obstetric, gynecologic, and preventive services. Working collaboratively with physicians and the healthcare team, the CNM delivers evidence-based, patient-centered care throughout the lifespan while promoting health, wellness, and positive birth outcomes.

Key Responsibilities

• Provide prenatal, postpartum, gynecologic, and preventive healthcare services within the scope of practice.
• Evaluate, diagnose, and manage common obstetric and gynecologic conditions.
• Perform routine examinations, screenings, procedures, and patient counseling.
• Manage low-risk pregnancies and attend vaginal deliveries in collaboration with the physician team.
• Order, interpret, and communicate laboratory and diagnostic test results.
• Prescribe medications and develop individualized treatment plans in accordance with state regulations.
• Educate patients on pregnancy, contraception, menopause, wellness, and preventive health.
• Document patient encounters accurately and timely in the electronic medical record.
• Collaborate with physicians, physician assistants, nurses, and clinical staff to ensure coordinated, high-quality patient care.
• Participate in quality improvement initiatives, call coverage, and other duties as assigned.

Qualifications

• Graduate of an accredited Nurse Midwifery program.
• Current North Carolina Registered Nurse (RN) license and Advanced Practice Registered Nurse (APRN) recognition.
• Current Certified Nurse Midwife (CNM) certification through the American Midwifery Certification Board (AMCB).
• Current DEA registration and BLS certification; ACLS and NRP preferred.
• Women’s Health and obstetric experience preferred.
• Excellent clinical, communication, and interpersonal skills with a commitment to compassionate, patient-centered care.

Apply